Shipping Rates

RSKA Martial Arts Supply Store does not use a single flat-rate shipping charge for all orders. Shipping costs may vary depending on the destination, package dimensions, package weight and shipping service selected.

The final shipping cost will be calculated when your order is placed and the applicable shipping information is provided to the shipping carrier.

Shipping Carriers

Orders may be shipped using available commercial shipping carriers and services based on destination, package requirements and availability.

Carrier selection may vary from order to order. RSKA Martial Arts Supply Store reserves the right to select an appropriate shipping carrier or service when necessary.

Processing Time

Orders are generally processed after payment has been successfully received and the order has been confirmed.

Processing times may vary depending on product availability, order volume, supplier availability, holidays and other circumstances.

Delivery Times

Delivery times provided by a shipping carrier are estimates and are not guaranteed by RSKA Martial Arts Supply Store.

Delays may occur because of weather, carrier operations, holidays, address issues, transportation disruptions, supplier delays or other circumstances outside the store's control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

RSKA Martial Arts Supply Store is not responsible for additional shipping charges, delivery delays or lost shipments resulting from an incorrect or incomplete shipping address supplied by the customer.

Package Delivery

Once an order has been transferred to the shipping carrier, the carrier is responsible for transportation and delivery of the package.

Customers should monitor carrier tracking information and contact the carrier directly regarding delivery-specific questions or delays.

Damaged Shipments

Customers should inspect packages promptly after delivery. If a package appears damaged, customers should document the condition and contact RSKA Martial Arts Supply Store as soon as possible.

International Shipping

International shipping availability may vary. Customers are responsible for any applicable customs duties, taxes, import fees or other charges imposed by the destination country unless otherwise stated at checkout.

Return Authorization

Customers must contact RSKA Martial Arts Supply Store before sending merchandise back.

Unauthorized returns may not be accepted or may be returned to the customer at the customer's expense.

Condition of Returned Merchandise

To be eligible for a return or exchange, merchandise must be unused, unworn and in its original condition.

• No stains, odors, damage or visible signs of use.
• Merchandise must not have been washed.
• Merchandise must not have been altered.
• Original tags and packaging should be included.
• All original accessories must be included.
• Merchandise must remain suitable for resale.

Uniforms & Protective Equipment

Customers should carefully inspect uniforms, protective equipment and training gear before washing, altering, embroidering or otherwise modifying the merchandise.

Once an item has been washed, altered, embroidered, printed or otherwise modified, it may no longer qualify for return or exchange.

Exchanges

Exchanges may be available for eligible merchandise subject to product availability.

If the requested replacement item is unavailable, RSKA Martial Arts Supply Store may provide another available resolution, including store credit or a refund when applicable.

Wrong Size

Customers are responsible for selecting the appropriate size before ordering.

Size exchanges may be considered when the merchandise meets all return conditions and the requested size is available.

Defective or Incorrect Merchandise

If an item is received defective or the wrong merchandise is shipped, customers should contact RSKA Martial Arts Supply Store promptly after delivery.

Customers may be asked to provide photographs or other information to assist with reviewing the issue.

Damaged Merchandise

Customers should inspect merchandise promptly after delivery. Damage should be reported as soon as possible.

Non-Returnable Merchandise

The following items are generally not eligible for return or exchange:

• Personalized or custom merchandise.
• Custom embroidery or printing.
• Special-order merchandise.
• Clearance or final-sale merchandise.
• Used or worn protective equipment.
• Washed or altered uniforms.
• Merchandise missing original packaging or tags.
• Gift cards.
• Digital products.

Return Shipping

Unless merchandise is defective, incorrect or otherwise covered by an approved store error, the customer may be responsible for return shipping costs.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or approved by RSKA Martial Arts Supply Store.

Refunds

Approved refunds will generally be issued to the original payment method after the returned merchandise has been received and inspected.

Refund processing times may vary depending on the payment provider or financial institution.

Store Credit

Store credit may be offered as an alternative resolution when appropriate and may be subject to the same eligibility requirements as a return.

Sale & Clearance Merchandise

Sale, clearance and final-sale merchandise may be subject to additional restrictions and may not be eligible for return or exchange.

Special & Custom Orders

Special-order, personalized, custom-made and customized merchandise may not be eligible for return or exchange.

Supplier-Provided Merchandise

Certain merchandise may be supplied directly through third-party manufacturers, distributors or suppliers. Such merchandise may be subject to additional return requirements imposed by the supplier.

How to Request a Return

To request a return or exchange, contact RSKA Martial Arts Supply Store at rskassn@gmail.com .

Please include your order information, the item involved and the reason for the return or exchange.

1. About RSKA Martial Arts Supply Store

RSKA Martial Arts Supply Store is operated by Ryukyu Shorinji-Ryu Karate Association LLC.

The store provides martial arts uniforms, training equipment, protective equipment, accessories and other martial arts-related products to individuals, instructors, schools and organizations.

2. Website Use

By accessing or using this website, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

You agree not to use the website for unlawful purposes, fraudulent activities or activities that could damage, disable or interfere with the operation of the website.

3. Product Information

RSKA Martial Arts Supply Store makes reasonable efforts to provide accurate product descriptions, photographs, specifications and other information.

Product colors, dimensions, materials, packaging and specifications may vary slightly from photographs or descriptions due to manufacturer changes, screen settings, production variations or other circumstances.

4. Product Availability

Products are subject to availability.

RSKA Martial Arts Supply Store reserves the right to limit quantities, discontinue products or change product availability without prior notice.

5. Prices

Prices displayed on the website are subject to change without notice.

Applicable taxes, shipping charges and other fees may be added to an order where required.

6. Orders

Placing an order constitutes a request to purchase the selected merchandise.

RSKA Martial Arts Supply Store reserves the right to accept, decline or cancel an order when necessary, including because of product availability, pricing errors, suspected fraud, supplier issues or other circumstances.

7. Payment

Payment must be successfully processed before an order can be fulfilled.

Customers are responsible for providing accurate billing and payment information.

8. Shipping

Shipping costs are determined at the time an order is placed based on the shipping service, destination, package dimensions, package weight and applicable carrier rates.

Delivery estimates provided by carriers are not guaranteed. Delays may occur because of weather, holidays, carrier operations, transportation issues, supplier delays or other circumstances outside the store's control.

9. Returns & Exchanges

Returns and exchanges are governed by the RSKA Martial Arts Supply Store Returns & Exchanges Policy.

Customers should review that policy before purchasing merchandise.

10. Order Cancellation

Customers may contact RSKA Martial Arts Supply Store to request cancellation of an order.

Cancellation requests are not guaranteed once an order has been processed, shipped or transferred to a supplier for fulfillment.

11. Customer Accounts

Customers who create an account are responsible for maintaining the confidentiality of their account credentials and for activity conducted through their account.

Customers should notify the store if they believe their account information has been compromised.

12. Customer Information

Customers are responsible for providing accurate and current information necessary to process orders and communicate with the store.

Information will be handled in accordance with the store's applicable Privacy Policy.

13. Intellectual Property

Website content, including logos, graphics, photographs, text, designs, branding and other materials, may be protected by applicable intellectual property laws.

No website content may be reproduced, copied, modified, distributed or used commercially without appropriate authorization.

14. User-Submitted Content

If customers submit reviews, photographs, comments or other content to the store, they agree that the content must not be unlawful, defamatory, misleading, abusive, infringing or otherwise inappropriate.

RSKA Martial Arts Supply Store reserves the right to remove submitted content that violates these requirements.

15. Third-Party Links & Services

The website may contain links to third-party websites, suppliers, manufacturers, payment providers, shipping services or other external services.

RSKA Martial Arts Supply Store is not responsible for the content, policies, availability or practices of third-party websites or services.

16. Martial Arts Equipment & Safety

Martial arts equipment is intended to be used appropriately and in accordance with manufacturer instructions and applicable training practices.

Customers are responsible for selecting equipment appropriate for their training, age, size, skill level and intended use.

Protective equipment does not eliminate the possibility of injury. Customers should use appropriate supervision, instruction and safety practices when participating in martial arts training.

17. Limitation of Liability

To the fullest extent permitted by applicable law, RSKA Martial Arts Supply Store and Ryukyu Shorinji-Ryu Karate Association LLC shall not be liable for indirect, incidental, special, consequential or other damages arising from the use of the website or products purchased through the store, except where such limitation is prohibited by law.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

18. Website Availability

RSKA Martial Arts Supply Store does not guarantee that the website will always be available, uninterrupted, secure or free from errors.

The website may occasionally be unavailable because of maintenance, updates, technical problems or circumstances beyond the store's control.

19. Privacy

Customer information is handled according to the store's applicable Privacy Policy.

Customers should review the Privacy Policy to understand how information may be collected, used and protected.

20. Changes to These Terms

RSKA Martial Arts Supply Store may update these Terms & Conditions from time to time.

Updated terms may be posted on this website with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

21. Governing Law

These Terms & Conditions are governed by the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles to the extent permitted by law.

22. Severability

If any provision of these Terms & Conditions is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

23. Entire Agreement

These Terms & Conditions, together with the applicable store policies referenced herein, constitute the agreement governing use of the website and purchases made through the store, subject to applicable law.

24. Contact Information

25. Acceptance of Terms

This Privacy Policy explains what information may be collected, how it may be used, how it may be shared, and the choices available to you.

By using the RSKA Martial Arts Supply Store website, you acknowledge the practices described in this Privacy Policy.

1. Information We May Collect

Depending on how you interact with our website and store, we may collect information such as:

Information You Provide

• Name
• Email address
• Billing address
• Shipping address
• Telephone number, when provided
• Account login information
• Order information
• Product preferences
• Customer service communications
• Information submitted through forms
• Information provided when requesting a return or exchange
• Other information you voluntarily provide

Order Information

When you place an order, information associated with the transaction may include:

• Products purchased
• Quantity and order details
• Order date
• Billing information
• Shipping information
• Order status
• Shipping and tracking information
• Payment status

Payment-card information may be processed by third-party payment providers rather than being directly stored by RSKA.

2. How We Use Information

Information may be used for legitimate business purposes, including:

• Processing and fulfilling orders
• Processing payments
• Providing shipping and delivery services
• Managing customer accounts
• Communicating with customers about orders
• Responding to customer questions and requests
• Processing returns and exchanges
• Providing customer service
• Maintaining and improving the website
• Managing store operations
• Preventing fraud and unauthorized activity
• Protecting the security of the website
• Maintaining business records
• Complying with applicable laws and legal obligations
• Sending store-related communications
• Sending promotional communications where permitted and where applicable

3. Payment Information

Payments made through the store may be processed by third-party payment processors.

RSKA does not need to receive or directly store your complete payment-card number when payment processing is handled by an authorized payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

RSKA recommends that customers review the privacy and security practices of the payment provider used during checkout.

4. Shipping Information

When you place an order, information necessary to deliver your purchase may be provided to appropriate shipping carriers, fulfillment providers, suppliers, or other service providers involved in completing your order.

This information may include your:

• Name
• Shipping address
• Contact information
• Order information

Shipping providers may process this information according to their own privacy policies.

5. Customer Accounts

Customers may have the ability to create an account on the RSKA Martial Arts Supply Store website.

Account information may be used to:

• Maintain your account
• Provide access to order history
• Process future orders
• Maintain account preferences
• Provide customer service

You are responsible for maintaining the confidentiality of your account credentials.

If you believe your account has been accessed without authorization, please contact RSKA as soon as possible.

6. Cookies and Similar Technologies

The website and third-party services used by the store may use cookies or similar technologies.

Cookies may be used for purposes such as:

• Maintaining shopping-cart functionality
• Keeping customers signed in
• Remembering preferences
• Improving website functionality
• Understanding website usage
• Supporting security
• Measuring website performance
• Providing relevant website features

You may be able to control or disable certain cookies through your browser settings.

Disabling cookies may affect certain website functions, including account or shopping-cart functionality.

7. Website Analytics

RSKA or service providers operating on our behalf may use analytics or similar technologies to understand how visitors interact with the website.

This information may include general information such as:

• Pages visited
• Approximate geographic region
• Device type
• Browser type
• Referring website
• General usage patterns
• Date and time of website activity

Analytics information may be used to improve website performance, functionality, and customer experience.

8. Communications

RSKA may communicate with customers regarding:

• Orders
• Payments
• Shipping
• Returns and exchanges
• Account activity
• Customer service requests
• Important store notices
• Security or administrative matters

Where permitted by applicable law, RSKA may also send promotional communications about products, services, store announcements, or other RSKA-related information.

Customers may opt out of promotional email communications by following the unsubscribe instructions contained in the applicable communication.

9. Information Sharing

RSKA does not sell your personal information as part of the ordinary operation of the store.

Information may be shared when reasonably necessary to operate the store and provide requested services.

This may include sharing information with:

• Payment processors
• Shipping carriers
• Website and e-commerce service providers
• Hosting providers
• Technology and security providers
• Suppliers or fulfillment partners when necessary to fulfill an order
• Professional service providers
• Government authorities or law enforcement when legally required
• Other parties when necessary to protect the rights, property, or safety of RSKA, our customers, or others

Service providers receiving information are expected to use it for the services they provide rather than for unrelated purposes, subject to their applicable agreements and privacy practices.

10. Information Security

RSKA takes reasonable measures to help protect information collected through the website.

However, no website, electronic transmission, database, or online service can be guaranteed to be completely secure.

You acknowledge that information transmitted over the internet may involve risks beyond our control.

11. Children's Privacy

The RSKA Martial Arts Supply Store website is intended for general audiences.

We do not knowingly request or intentionally collect personal information from children in violation of applicable law.

If a parent or legal guardian believes that a child has provided personal information to us in circumstances where it should not have been collected, they may contact us so that the matter can be reviewed and appropriate action can be taken.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, manufacturers, suppliers, payment providers, shipping services, social-media platforms, or other external services.

RSKA does not control the privacy practices of those third parties.

Once you leave the RSKA website or interact directly with a third-party service, that third party's privacy policy and terms may apply.

We encourage customers to review the privacy policies of third-party services before providing personal information.

13. Social Media

RSKA may maintain social-media accounts or provide links to social-media platforms.

Interactions with those platforms may be subject to the privacy policies and terms of the applicable social-media provider.

RSKA does not control how those platforms independently collect or process information.

14. Data Retention

RSKA may retain information for as long as reasonably necessary for legitimate business purposes, including:

• Completing transactions
• Maintaining order records
• Providing customer service
• Resolving disputes
• Preventing fraud
• Meeting accounting and recordkeeping requirements
• Complying with legal obligations
• Protecting our legal rights

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

15. Your Privacy Choices

Depending on applicable law, you may have certain rights concerning your personal information.

These may include the ability to:

• Request information about personal information maintained about you
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain promotional communications
• Withdraw consent where processing is based on consent
• Exercise other rights provided by applicable law

Some information may need to be retained for legitimate business, legal, security, accounting, or recordkeeping purposes.

Requests may be subject to reasonable verification to protect customer accounts and personal information.

16. Do Not Track

Some web browsers offer a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to all Do Not Track signals, the RSKA website may not respond to such signals in every circumstance.

17. Changes to This Privacy Policy

RSKA may update this Privacy Policy from time to time.

When changes are made, the updated policy will be posted on this page and the effective date will be updated.

Customers are encouraged to review this Privacy Policy periodically.

Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the updated policy to the extent permitted by applicable law.

18. Contact Us